Alunra – Frequently
Asked Questions
Alunra – Frequently Asked Questions
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday transactions into real-world impact.
Everything on Alunra connects buying, selling, and giving in one place, making generosity part of how commerce works, not an afterthought.
Is Alunra a charity?
No. Alunra is a purpose-driven marketplace.
We’re a platform that helps charities receive funding through everyday commerce, while allowing individuals and businesses to sell, earn, and give at the same time.
How does selling work?
You upload an item, set your price, and choose how much you’d like to donate.
Once the item sells, the donation portion goes to charity and the rest is paid to you. You can track everything through your dashboard, including sales, donations, and impact over time.
What are the P2P price tiers?
Alunra offers different listing options depending on how you want to sell.
These range from fixed-price listings to flexible or auction formats. Each tier clearly shows any minimum donation involved, so buyers and sellers know exactly how impact is created.
Are items quality-checked?
Items are listed directly by sellers, so quality varies by listing.
We encourage clear descriptions and images, and we monitor activity to remove misleading or inappropriate listings. Business and platform-listed items may also go through additional checks.
How do donations reach charities?
All donations are processed through Enthuse, a trusted UK fundraising platform.
This ensures funds are securely routed directly to the chosen charity, with full tracking and transparency for both charities and users.
How are charities selected and verified?
Charities listed on Alunra are verified through Enthuse.
This ensures they are legitimate, compliant, and able to receive funds securely and transparently.
Who can list on Alunra?
Individuals, creators, businesses, and wholesalers can all list on Alunra.
Each listing type has clear guidelines, so buyers and charities understand how value and impact are created.
How does buying work?
Browse items, choose what you want, and check out as normal.
At checkout, you’ll see how much of your purchase supports a charity. In some cases, you can even choose which charity receives the donation.
Are items quality‑checked?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do donations reach charities?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What fraud controls do you have?
We use a combination of platform monitoring, user reporting, and payment safeguards to protect buyers, sellers, and charities.
Suspicious activity is reviewed, and accounts that violate our standards are removed.
What if something goes wrong?
If there’s an issue with a transaction, our support team is here to help.
We’ll review the situation and work with the relevant parties to resolve it fairly.
What are Alunra Coins?
Alunra Coins are a reward system designed to encourage ongoing generosity.
You can earn Coins by selling, donating, or engaging with the platform.
What can I use Coins for?
Coins can be used across the platform for benefits such as discounts, rewards, or future features.
They’re our way of recognising and rewarding positive impact.
Do you offer house clearance?
Yes. Businesses can donate stock, list items for sale with a charitable contribution, or partner with Alunra through corporate giving programmes.
Can companies donate items?
Yes. Businesses can donate stock, list items for sale with a charitable contribution, or partner with Alunra through corporate giving programmes.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Are tiers different for businesses?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Can small creators list items?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does buying work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Are items quality‑checked?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do donations reach charities?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What fraud controls do you have?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What if something goes wrong?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are Alunra Coins?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What can I use Coins for?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do you offer house clearance?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Can companies donate items?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What is Alunra?
Alunra is the UK’s ethical commerce platform where people, brands, and charities come together to turn everyday items into meaningful impact.
Is Alunra a charity?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How does selling work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
What are the P2P price tiers?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
Do I have to donate the full amount?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.
How do business listings work?
Alunra is creating a unique marketplace that blends resale, sustainability, and charitable giving. We’re building a model that doesn’t exist elsewhere in the UK — and early supporters have the opportunity to help shape a new category from the ground up.